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Jerry Ballard & Associates, Inc.
Local: 252-726-5400
Toll Free: 888-765-5400

A name you can trust, an agent you can count on.
Serving North Carolina residents since 1974.

NC Health Plans

Posts Tagged ‘Customer service’

Meet Our Newest Team Member, Savannah Clark

Monday, July 23rd, 2018

Savannah Clark is the newest member of our team at Jerry Ballard & Associates, Inc. and will be specializing in providing exceptional customer service to all our North Carolina customers.  Savannah graduated from the University of North Carolina Wilmington with a BS degree in elementary education and a concentration in the Arts.  She is also studying to acquire her North Carolina Life and Health Insurance License and looking forward to an exciting and long term career with our Agency.

A native of Eastern North Carolina, she was born and raised in Carteret County and absolutely loves it, and as she says, her roots are deep.  She attended St. Egberts Catholic school and graduated from West Carteret High School.  In the summer she loves spending time with family and friends boating and going to the beach.  She also enjoys painting as a hobby in her spare time.

Savannah brings excitement and enthusiasm to assist all of our Blue Cross Blue Shield of North Carolina clients with their customer service needs.  She is patient, empathetic, and passionately communicative.  Her ability to place herself in the shoes of the customer and advocate for them when necessary makes her a pleasure to work with and a true asset to our team.

For more information on North Carolina insurance coverage, please visit our website at or call our toll free number 888-765-5400 and speak with one of our experienced and professional agents.  Our Agency can guide you through the complete application process, on or off the Marketplace for any plans offered, including, but not limited to, Bronze, Silver, and Gold Plans, Medicare Supplement Plans, Dental Blue and Short Term plans.


BCBSNC:My Member Services

Thursday, December 11th, 2008

Once you enroll in a BCBSNC policy, they will provide a comprehensive Member Guide, which will be mailed to your home. The Member Guide includes detailed information about your specific benefits and covered services.

Additionally, BCBSNC provides valuable information and services on this Web site. You can either surf the site for the information you need or log on to My Member Services to access and change your member information instantly.

With My Member Services, you can accomplish the following:


Health Insurance Customer Service

Sunday, November 9th, 2008

Amanda Morrow is the customer service representative for Jerry Ballard and Associates.  She resides in Morehead City, NC with her husband and 2 sons.  Amanda is responsible for communicating with the applicants and enrolled clients of Jerry and Cathy.  She informs applicants of their application status, assists them with the application process, and continues to support them once enrolled.   Customer service is just a phone call away for your Blue Advantage, Blue Options HSA, Dental Blue, and other health insurance needs.

In her spare time, Amanda enjoys boating, reading, and taking trips to the mountains.  After attending UNC-CH and ECU, Amanda received her Bachelor of Science degree in 1998.  She taught elementary school for several years before entering the medical and health world.  Amanda was a pharmaceutical sales representative for AstraZeneca and St. Jude Medical.  She began working for Jerry and Cathy Ballard in 2007.  Amanda looks forward to working with each and every one of our clients.

 For more information on health insurance coverage in North Carolina, please visit our website at or call our toll free number 888-765-5400 and speak with one of our qualified agents.  Our agency provides coverage for health insurance in North Carolina through Blue Cross Blue Shield of North Carolina (BCBSNC).  You may qualify for a 15% healthy lifestyle discount if you are in excellent health.  Call us for details.