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Jerry Ballard & Associates, Inc.
Local: 252-726-5400
Toll Free: 888-765-5400


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Serving North Carolina residents since 1974.

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Health Line Blue

With Health Line Blue , the answers to questions about your health are just a phone call or click away. It’s like having your own personal nurse.
BCBSNC’s trained nurses can assist you over the phone. Call toll free 1-877-477-2424.

It’s health information at your fingertips.  Health Line Blue also provides you with access to the Dialog Center, an online resource that can help you get current information on health conditions, diseases and more.

 
Q: What is Health Line Blue? Health Line Blue is a 24-hour health information line. It also includes the Dialog Center, an online resource that includes a variety of tools, including an online encyclopedia of medical information, a health risk assessment survey and more!

Q: How can I contact a nurse? To contact a nurse via phone call toll-free 1-877-477-2424.

To contact a nurse via e-email, visit the Dialog Center.

Q: Are all BCBSNC members eligible for Health Line Blue?No, Health Line Blue is not available with all BCBSNC health plans. No, Health Line Blue is not available with all BCBSNC health plans. Check your benefits booklet or talk with your benefits administrator to learn more.

Q: What is the Dialog Center?The Dialog Center is an online resource that includes:

Health Coach Message Center
Health Coaches are specially-trained health professionals, such as nurses, respiratory therapists and dieticians. They’re available 24 hours a day, 7 days a week to give you support and guidance as you face important health care decisions. You can contact them toll-free at 1-877-477-2424 or via e-mail.

Health Risk Assessment
This online survey helps you identify health risks you may be facing. By completing the survey you will receive a list of recommendations about preventing potential health problems and list of items to discuss with your provider.

Healthwise® Knowledgebase
From Athlete’s Foot to zinc, the Healthwise® Knowledgebase is an online encyclopedia of medical information. You’ll find information about a wide variety of symptoms, health conditions, medical tests and treatments. It also contains illustrations and definitions of terms.

Health CrossroadsSM Web Modules
Designed to help you have a meaningful dialog with your doctor, these Web presentations feature decision support, treatment options and prevention tips about major medical conditions.

For more information on health insurance coverage in North Carolina, please visit our website at www.nchealthplans.com or call our toll free number 888-765-5400 and speak with one of our qualified agents.  Our agency provides coverage for health insurance in North Carolina through Blue Cross Blue Shield of North Carolina (BCBSNC).  You may qualify for a 15% healthy lifestyle discount if you are in excellent health.  Call us for details.

1 Blue Cross and Blue Shield of North Carolina (BCBSNC) has contracted with Health Dialog Services Corporation to bring you Health Line BlueSM and the Dialog CenterSM. The information contained within is intended as a resource and is not intended to provide medical advice. BCBSNC does not exercise editorial control over the pages to which you are linking. BCBSNC reserves the right to discontinue access to these programs at any time.

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Tags: BCBSNC, BCBSNC programs, Blue Cross Blue Shield of North Carolina, Dialog Center, Health Line Blue

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