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Health Information Line

24-hour Health Information Line

Your child has a fever. What are your options? Your doctor has recommended surgery. Do you know what to expect? With Health Line Blue, the answers are just a phone call or click away.

It’s like having your own personal nurse
BCBSNC’s specially trained Health Line Blue nurses can answer your medical questions, offer support and send you free educational videotapes and brochures on many health topics. They can also help you partner with your doctor to make informed decisions and assist you in navigating the health care system.

Health information at your fingertips:

As part of Health Line Blue, you have access to the Dialog Center, an online resource that can help you identify health care choices and think through medical decisions.

The Dialog Center includes a variety of online tools, such as:

Online health encyclopedia
Search our online health encyclopedia, the Healthwise® Knowledgebase, to get important, comprehensive and easy-to-understand information about your health.
Health Message Center
Specially trained health professionals can provide you with support and guidance as you face important health care decisions.
Health CrossroadsSM Web modules
These online presentations feature prevention tips, decision support and treatment options for such major medical conditions as breast cancer and heart disease.
There’s no simpler way to get the information you need to take control of your health.

For more information about Health Line Blue and benefits associated with BCBSNC, visit our website at www.nchealthplans.com or call us toll free at 888-765-5400.  This article is a reprint from BCBSNC.

Health Line Blue is a program sponsered by BCBSNC.  The content of this post was reprinted from Blue Cross & Blue Sheild of North Carolina.

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