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Jerry Ballard & Associates, Inc.
Local: 252-726-5400
Toll Free: 888-765-5400

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Serving North Carolina residents since 1974.

NC Health Plans

BCBSNC:My Member Services

Once you enroll in a BCBSNC policy, they will provide a comprehensive Member Guide, which will be mailed to your home. The Member Guide includes detailed information about your specific benefits and covered services.

Additionally, BCBSNC provides valuable information and services on this Web site. You can either surf the site for the information you need or log on to My Member Services to access and change your member information instantly.

With My Member Services, you can accomplish the following:

Request up to two new ID cards
Update your policy’s contact information
Review your claim status
Check eligibility for benefits for you and your family members included on your policy
Access a brief benefit summary that includes copayment amounts, coinsurance percentages, deductible amounts and how much of your deductible has been paid…. and much more!

In order to register for My Member Services, follow these simple steps….

1.  Log on to

2.  Click on Register Now under the Members heading.

3.   You will need need the policy number and group number for each member on your account. 

4.  Follow the online questions to set up your account, including creation of a user id and password.

For more information on health insurance coverage in North Carolina and assistance with My Member Services, please visit our website at or call our toll free number 888-765-5400 and speak with one of our qualified agents.  Our agency provides coverage for health insurance in North Carolina through Blue Cross Blue Shield of North Carolina (BCBSNC).  You may qualify for a 15% healthy lifestyle discount if you are in excellent health.  Call us for details.

Tags: BCBSNC, Blue Cross Blue Shield of North Carolina, Customer service, My Member Services

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