A recent publication from Blue Cross and Blue Shield of North Carolina titled, A Guide to a Healthier You outlines all of the benefits and features of My Member Services.  This online tool allows members to manage their health insurance policy and opens the door to valuable resources provided by BCBSNC.

“With Member Services, the Web site exclusively for Blue Cross and Blue Shield of North Carolina members, taking charge of your health plan is easy.  It’s all designed with you in mind. Online. Secure. In real time.  The site is organized into two sections, Your Plan and Better Health. 

Your Plan is designed to give you secure online access to the basics of our health plan.  Click on these links: My Account, My Benefits & Claims, or Doctors, Rx & Hospitals

You Can: View Claims in real time, Get up-to-date information on your benefits, Find a doctor with our comprehensive in-network provider search, Access comprehensive drug information that compare drug costs, outlines tier structures and provides information on generic drugs.

The Better Health section continues our commitment to your health and wellness by providing resources and programs to help you live healthier.

Click on these links:  Health Programs, Health Resources, and Rewards & Discounts

You Can:  Access programs and resources that support healthy living and chronic disease management, Participate in Blue Points, and Check out discounts available on specialty services and health and wellness needs, including vision care, hearing aids, vitamins and supplements and more.

Plus you can make updates to your account, request ID cards, download forms and take advantage of many resources available to you through Member Services.  Take charge of your health plan today!”

The information contained in this post are from,  A Guide to a Healthier You Customer Resource 2009, “Take Charge of your health plan” BlueCross and BlueShield of North Carolina.

For more information on health insurance coverage in North Carolina and how to utilize My Member Services, please visit our website at www.nchealthplans.com or call our toll free number 888-765-5400 and speak with one of our qualified agents. Our agency provides coverage for health insurance in North Carolina through Blue Cross Blue Shield of North Carolina (BCBSNC). You may qualify for a 15% healthy lifestyle discount if you are in excellent health. Call us for details.

Additionally, BCBSNC provides valuable information and services on this Web site. You can either surf the site for the information you need or log on to My Member Services to access and change your member information instantly.

With My Member Services, you can accomplish the following:

Request up to two new ID cards
Update your policy’s contact information
Review your claim status
Check eligibility for benefits for you and your family members included on your policy
Access a brief benefit summary that includes copayment amounts, coinsurance percentages, deductible amounts and how much of your deductible has been paid…. and much more!

In order to register for My Member Services, follow these simple steps….

1.  Log on to www.bcbsnc.com.

2.  Click on Register Now under the Members heading.

3.   You will need need the policy number and group number for each member on your account. 

4.  Follow the online questions to set up your account, including creation of a user id and password.

For more information on health insurance coverage in North Carolina and assistance with My Member Services, please visit our website at www.nchealthplans.com or call our toll free number 888-765-5400 and speak with one of our qualified agents.  Our agency provides coverage for health insurance in North Carolina through Blue Cross Blue Shield of North Carolina (BCBSNC).  You may qualify for a 15% healthy lifestyle discount if you are in excellent health.  Call us for details.