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	<title>Customer service &#8211; NCHealthPlans.com Health News</title>
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	<description>BCBSNC North Carolina (NC) health insurance quotes from Blue Cross Blue Shield of North Carolina individual and group health plans. Online quotes and applications for major medical insurance.</description>
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		<title>Meet Our Newest Team Member, Savannah Clark</title>
		<link>https://www.nchealthplans.com/news/2018/07/meet-our-newest-team-member-savannah-clark/</link>
		
		<dc:creator><![CDATA[Cathy]]></dc:creator>
		<pubDate>Mon, 23 Jul 2018 14:47:49 +0000</pubDate>
				<category><![CDATA[About Us]]></category>
		<category><![CDATA[Agents]]></category>
		<category><![CDATA[BCBSNC Insurance]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Blue Cross Blue of Shield of North Carolina]]></category>
		<category><![CDATA[jerry ballard & associates]]></category>
		<category><![CDATA[Medicare Supplement Plans]]></category>
		<category><![CDATA[Silver Plans]]></category>
		<guid isPermaLink="false">http://www.nchealthplans.com/news/?p=8761</guid>

					<description><![CDATA[Savannah Clark is the newest member of our team at Jerry Ballard &#38; Associates, Inc. and will be specializing in providing exceptional customer service to all our North Carolina customers.  Savannah graduated from the University of North Carolina Wilmington with a BS degree in elementary education and a concentration in the Arts.  She is also studying to [&#8230;]]]></description>
										<content:encoded><![CDATA[<p><img loading="lazy" class="alignleft size-medium wp-image-8762" src="https://www.nchealthplans.com/news/wp-content/uploads/savannah-197x300.jpg" alt="" width="197" height="300" srcset="https://www.nchealthplans.com/news/wp-content/uploads/savannah-197x300.jpg 197w, https://www.nchealthplans.com/news/wp-content/uploads/savannah.jpg 408w" sizes="(max-width: 197px) 100vw, 197px" /></p>
<p>Savannah Clark is the newest member of our team at <a href="http://www.nchealthplans.com/" target="_blank" rel="noopener">Jerry Ballard &amp; Associates, Inc.</a> and will be specializing in providing exceptional customer service to all our North Carolina customers.  Savannah graduated from the University of North Carolina Wilmington with a BS degree in elementary education and a concentration in the Arts.  She is also studying to acquire her North Carolina Life and Health Insurance License and looking forward to an exciting and long term career with our Agency.</p>
<p>A native of Eastern North Carolina, she was born and raised in Carteret County and absolutely loves it, and as she says, her roots are deep.  She attended St. Egberts Catholic school and graduated from West Carteret High School.  In the summer she loves spending time with family and friends boating and going to the beach.  She also enjoys painting as a hobby in her spare time.</p>
<p>Savannah brings excitement and enthusiasm to assist all of our <a href="https://www.bcbsnc.com/assets/shopper/public/quote/index.htm#/?pnumber=P0038147" target="_blank" rel="noopener">Blue Cross Blue Shield of North Carolina</a> clients with their customer service needs.  She is patient, empathetic, and passionately communicative.  Her ability to place herself in the shoes of the customer and advocate for them when necessary makes her a pleasure to work with and a true asset to our team.</p>
<p>For more information on North Carolina insurance coverage, please visit our website at <a href="http://www.nchealthplans.com/" target="_blank" rel="noopener noreferrer">www.nchealthplans.com </a>or call our toll free number 888-765-5400 and speak with one of our experienced and professional agents.  Our Agency can guide you through the complete application process, on or off the Marketplace for any plans offered, including, but not limited to, <a href="https://www.bcbsnc.com/assets/shopper/public/quote/index.htm#/?pnumber=P0038147" target="_blank" rel="noopener">Bronze, Silver, and Gold Plans,</a> <a href="https://www.nchealthplans.com/apply/?product=Medicare%20Supplement" target="_blank" rel="noopener">Medicare Supplement Plans,</a> <a href="https://www.bcbsnc.com/assets/shopper/public/quote/dental.html?pnumber=P0038147" target="_blank" rel="noopener">Dental Blue</a> and <a href="http://www.nchealthplans.com/temporary/" target="_blank" rel="noopener">Short Term plans.</a></p>
<p>&nbsp;</p>
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		<item>
		<title>BCBSNC:My Member Services</title>
		<link>https://www.nchealthplans.com/news/2008/12/bcbsnc-my-members-services/</link>
		
		<dc:creator><![CDATA[Kristen Baily]]></dc:creator>
		<pubDate>Thu, 11 Dec 2008 17:00:45 +0000</pubDate>
				<category><![CDATA[BCBSNC Insurance]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[BCBSNC]]></category>
		<category><![CDATA[Blue Cross Blue Shield of North Carolina]]></category>
		<category><![CDATA[My Member Services]]></category>
		<guid isPermaLink="false">http://healthnews.nchealthplans.com/?p=829</guid>

					<description><![CDATA[Once you enroll in a BCBSNC policy, they will provide a comprehensive Member Guide, which will be mailed to your home. The Member Guide includes detailed information about your specific benefits and covered services. Additionally, BCBSNC provides valuable information and services on this Web site. You can either surf the site for the information you need [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>Once you enroll in a BCBSNC policy, they will provide a comprehensive Member Guide, which will be mailed to your home. The Member Guide includes detailed information about your specific benefits and covered services.</p>
<p>Additionally, BCBSNC provides valuable information and services on this Web site. You can either surf the site for the information you need or log on to My Member Services to access and change your member information instantly.</p>
<h3>With My Member Services, you can accomplish the following:</h3>
<p><span id="more-829"></span>Request up to two new ID cards<br />
Update your policy&#8217;s contact information<br />
Review your claim status<br />
Check eligibility for benefits for you and your family members included on your policy<br />
Access a brief benefit summary that includes copayment amounts, coinsurance percentages, deductible amounts and how much of your deductible has been paid&#8230;. and much more!</p>
<p>In order to register for My Member Services, follow these simple steps&#8230;.</p>
<p>1.  Log on to <a href="http://www.bcbsnc.com">www.bcbsnc.com</a>.</p>
<p>2.  Click on Register Now under the Members heading.</p>
<p>3.   You will need need the policy number and group number for each member on your account. </p>
<p>4.  Follow the online questions to set up your account, including creation of a user id and password.</p>
<p>For more information on <a href="http://www.nchealthplans.com" target="_blank">health insurance coverage in North Carolina</a> and assistance with My Member Services, please visit our website at <a href="http://www.nchealthplans.com">www.nchealthplans.com</a> or call our toll free number 888-765-5400 and speak with one of our qualified agents.  Our agency provides coverage for health insurance in North Carolina through <a href="http://www.nchealthplans.com" target="_blank">Blue Cross Blue Shield of North Carolina (BCBSNC).  </a>You may qualify for a 15% healthy lifestyle discount if you are in excellent health.  Call us for details.</p>
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		<item>
		<title>Health Insurance Customer Service</title>
		<link>https://www.nchealthplans.com/news/2008/11/570/</link>
		
		<dc:creator><![CDATA[Kristen Baily]]></dc:creator>
		<pubDate>Sun, 09 Nov 2008 04:09:11 +0000</pubDate>
				<category><![CDATA[Agents]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[BCBSNC]]></category>
		<category><![CDATA[Blue Cross Blue Shield of North Carolina]]></category>
		<category><![CDATA[Jerry Ballard and Associates]]></category>
		<guid isPermaLink="false">http://healthnews.nchealthplans.com/?p=570</guid>

					<description><![CDATA[Amanda Morrow is the customer service representative for Jerry Ballard and Associates.  She resides in Morehead City, NC with her husband and 2 sons.  Amanda is responsible for communicating with the applicants and enrolled clients of Jerry and Cathy.  She informs applicants of their application status, assists them with the application process, and continues to support [&#8230;]]]></description>
										<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0in 0in 0pt;"><a href="http://healthnews.nchealthplans.com/wp-content/uploads/2008/11/morrow-10-0010.jpg"><img loading="lazy" class="alignleft size-medium wp-image-572" title="NC Health Plans Customer Service Rep." alt="" src="http://healthnews.nchealthplans.com/wp-content/uploads/2008/11/morrow-10-0010-300x200.jpg" width="300" height="200" /></a>Amanda Morrow is the customer service representative for <a href="http://nchealthplans.com" target="_blank">Jerry Ballard and Associates</a>.  She resides in Morehead City, NC with her husband and 2 sons.  Amanda is responsible for communicating with the applicants and enrolled clients of Jerry and Cathy.  She informs applicants of their application status, assists them with the application process, and continues to support them once enrolled.   Customer service is just a phone call away for your <a href="http://nchealthplans.com" target="_blank">Blue Advantage</a>, <a href="http://nchealthplans.com" target="_blank">Blue Options HSA</a>, <a href="http://nchealthplans.com" target="_blank">Dental Blue</a>, and other <a href="http://nchealthplans.com" target="_blank">health insurance</a> needs.</p>
<p style="margin: 0in 0in 0pt;">
<p style="margin: 0in 0in 0pt;">In her spare time, Amanda enjoys boating, reading, and taking trips to the mountains.  After attending UNC-CH and ECU, Amanda received her Bachelor of Science degree in 1998.  She taught elementary school for several years before entering the medical and health world.  Amanda was a pharmaceutical sales representative for AstraZeneca and St. Jude Medical.  She began working for Jerry and Cathy Ballard in 2007.  Amanda looks forward to working with each and every one of our clients.</p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"> For more information on <a href="http://www.nchealthplans.com" target="_blank">health insurance coverage in North Carolina</a>, please visit our website at <a href="http://www.nchealthplans.com">www.nchealthplans.com</a> or call our toll free number 888-765-5400 and speak with one of our qualified agents.  Our agency provides coverage for health insurance in North Carolina through <a href="http://www.nchealthplans.com" target="_blank">Blue Cross Blue Shield of North Carolina (BCBSNC).  </a>You may qualify for a 15% healthy lifestyle discount if you are in excellent health.  Call us for details.</p>
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